1
$\begingroup$

Whenever I am trying to log in my stack exchange account through google chrome, it says the following: enter image description here

The problem was not there few days ago. But I can open my account using Mozilla Firefox. Why is that happening ? How can I fix this problem? Can someone help? I want to use google chrome as it works much faster (in my case).

After Pressing Ctrl-Shift-J to open the JavaScript console, It shows the following: enter image description here

UPDATE: I reinstalled google chrome and the problem still remains. Now after Pressing Ctrl-Shift-J to open the JavaScript console, It shows the following: enter image description here enter image description here

$\endgroup$
4
  • $\begingroup$ Check your security settings in chrome, and make sure JavaScript isn't blocked for any site. $\endgroup$
    – Alex Becker
    Apr 14, 2014 at 7:58
  • $\begingroup$ Can you be more specific ? I did not change anything in my chrome settings . So, I do not know which one to check. $\endgroup$
    – learner
    Apr 14, 2014 at 8:01
  • $\begingroup$ Press Ctrl-Shift-J to open the JavaScript console. What messages do you get there? $\endgroup$
    – user127096
    Apr 14, 2014 at 15:13
  • $\begingroup$ @cheapeffectivedietpills I have added the screen shots after pressing Ctrl-Shift-J. I have little knowledge about the problem. Sorry for late reply. $\endgroup$
    – learner
    Apr 14, 2014 at 16:08

1 Answer 1

Reset to default
1
$\begingroup$

Apparently, you have installed Website Logon Chrome extension. As far as I know, it is a legitimate extension, but it appears to either have a temporary malfunction, or to be incompatible with Stack Exchange logging in process. Suggestion: either disable the extension for this one site (if possible), or remove it altogether.

Update, taken from comments: So, the problem is that your Chrome is so incredibly old that it can't properly interact with Google's site anymore. The current version of Chrome is 34. It's not surprising that the problem appeared suddenly; Google could have tweaked things on their end without bothering to maintain compatibility with Chrome 16. Solution: either upgrade Chrome or use another browser. Using very old browsers is not a good idea anyway.

$\endgroup$
13
  • $\begingroup$ Yes ,you are right. I have removed the extension altogether. But still the problem persists. May be I have to uninstall the google chrome and reinstall it again. $\endgroup$
    – learner
    Apr 14, 2014 at 16:31
  • $\begingroup$ @learner No harm in trying to reinstall. If the problem remains, look at the JavaScript console again and post an update. $\endgroup$
    – user127096
    Apr 14, 2014 at 16:36
  • $\begingroup$ @learner So, jQuery fails to load for some reason from a Google server. What happens when you click this link: ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js -- do you get /*! jQuery v1.7.1 jquery.com or something else? $\endgroup$
    – user127096
    Apr 15, 2014 at 16:31
  • $\begingroup$ I tried to open the link (you gave) from google chrome. But It gives the following notice: Incorrect certificate for host. The server presented a certificate that doesn't match built-in expectations. These expectations are included for certain, high-security web sites in order to protect you. Error 150 (net::ERR_SSL_PINNED_KEY_NOT_IN_CERT_CHAIN): The server's certificate appears to be a forgery. $\endgroup$
    – learner
    Apr 15, 2014 at 17:12
  • $\begingroup$ So, I can not open the link from chrome. $\endgroup$
    – learner
    Apr 15, 2014 at 17:14
  • $\begingroup$ @learner If you google "Error 150 (net::ERR_SSL_PINNED_KEY_NOT_IN_CERT_CHAIN):", you'll see this is an issue with Chrome, that arises in versions that are either very old and unsupported, or very new and untested. What version of Chrome do you have now? (related) $\endgroup$
    – user127096
    Apr 15, 2014 at 17:17
  • $\begingroup$ I can not exactly say the version of the chrome. I went to the chrome icon at the desktop and then went to the properties. But could not find the version. But whatever version it might be ,it worked well until 2 days ago and that is what puzzled me .. $\endgroup$
    – learner
    Apr 15, 2014 at 17:21
  • $\begingroup$ @learner If you type chrome://chrome/ in the address bar, it should show the version. $\endgroup$
    – user127096
    Apr 15, 2014 at 17:22
  • $\begingroup$ I have got its version .It is 16.0.899.0 $\endgroup$
    – learner
    Apr 15, 2014 at 17:23
  • $\begingroup$ I typed chrome://chrome/ in the address bar of the chrome but it says : This webpage is not available The webpage at chrome://chrome/ might be temporarily down or it may have moved permanently to a new web address. Error 300 (net::ERR_INVALID_URL): Unknown error. $\endgroup$
    – learner
    Apr 15, 2014 at 17:25
  • $\begingroup$ I got the version from the software that was present in my computer. $\endgroup$
    – learner
    Apr 15, 2014 at 17:26
  • $\begingroup$ @learner So, the problem is that your Chrome is so incredibly old that it can't properly interact with Google's site anymore. The current version of Chrome is 34. It's not surprising that the problem appeared suddenly; Google could have tweaked things on their end without bothering to maintain compatibility with Chrome 16. Solution: either upgrade Chrome or use another browser. Using very old browsers is not a good idea anyway. $\endgroup$
    – user127096
    Apr 15, 2014 at 17:28
  • $\begingroup$ Thank you so much for your good advice and time. I must follow your advice by upgrading my chrome. $\endgroup$
    – learner
    Apr 15, 2014 at 17:30

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .